1.1. Verification using a phone number1.1.1. For registration on the Site and/or to place an order it is necessary the Client pass the verification procedure:
(a) enter the phone number and press the button "Continue”.
(b) in the appropriate field, enter the individual code directed to the owner via SMS. Individual the code serves as simple electronic signature, with which the Client confirms the specified phone number belongs to them and the agreement with these Terms. Simultaneously for the verification of one phone number, only one valid code can be used.
If the entered code matched, then the verification successfully passed: established as the phone number belonging to certain physical the person whose data is contained in the Account and/ or in the Order ("My data"- "Name and surname"). If the Client already has an Account on the Site, automatic entry occurs. If not, the Client will be prompted to enter an electronic email address and asked to create a new Account., if no - Client maybe enter address electronic mail and create new Account.
1.1.2. The Client undertakes not to provide to third parties the login and password, telephone number and individual codes. In case the Client has suspicions about the security of his data, their unauthorized use by third parties, the Client is obliged to immediately notify WEE at
help@wee.ae.
1.1.3. By completing the Verification, the Client agrees to receive service messages simultaneously or separately to the e-mail address specified at registration / via SMS / Push-notifications / Applications / Messengers / otherwise to the phone number specified by the Client at registration and/or execution of the Order, about the status of the Order, delivery conditions, products in the Client's basket and/or added by the Client to the "Favorites", as well as with a request to leave feedback.
1.1.4. WEE is entitled to send advertising messages to the Client (in the form of SMS and/or push notifications and/or via applications and/or messengers for smartphones and/or phone calls and/or otherwise to the phone number, e-mail address specified by the Client), provided that the User has expressed the consent in a manner consistent with the requirements of the current legislation or provided that the User has not refused to receive advertising messages. You can opt out of receiving promotional messages at any time by sending an e-mail to:
help@wee.ae.
1.1.5. The Client agrees that any restrictions (including blocking) related to the Client's safety or breach of these Terms and Conditions, as well as technical reasons, may be applied to his Account. In addition, by accepting these Terms, the Client agrees that the restrictions on his Account may be applied at any time without explanation and without notice to the Client.
1.2. Conclusion of the contract1.2.1. These Terms and Conditions, as well as the information about the Product provided on the Site, are a public offer.
1.2.2. By placing an order on the WEE Site, you agree to be bound by the Terms and Conditions that take effect immediately.
1.2.3. The rules of promotions contests, other incentive measures may establish a different procedure for making an Order and returning the products. Participation in such event shall mean the consent of the Client with such procedure.
1.3. Placing an order1.3.1. The Client makes and places the Order on the Site.
1.3.2. Information materials about the products are of a reference nature only and cannot fully convey reliable information about the properties and characteristics of the products, including colors, sizes and shapes. In case of questions about the properties and characteristics of the products, the Client should contact WEE or the Seller before placing the Order.
1.3.3. The client specifies the following information:
(a) Name and telephone number of the Client.
(b) the delivery address of the Order.
(c) E-mail address.
1.3.4. If, in accordance with the requirements of the law, it is necessary to check the efficiency of the products before transferring it to the Client, such checks are carried out in the Warehouse of the Seller before transferring the products to the Delivery Service.
1.3.5. Information about the current status of the Order can be found in the Personal Account - "Order History".
1.4. Cancelling orders1.4.1. The Seller, WEE or the Customer may cancel the order.
1.4.2. The Seller or WEE has the right to cancel the Order with the notification of the Customer if the execution of the Order by the Seller, WEE or the Delivery Service has become impossible for reasons beyond the control of the Customer, the Seller, WEE or the Delivery Service in the following cases:
· If the Order is found in the process of assembly is found to have a Product defect, the products are re-sorted and there is no availability of the products of proper quality for shipment to the Client,
· The Seller has no products for any reason,
· False information is revealed about the products (including, but not limited to: on the consumer properties of the products, on the price, on the conformity of the description of the products on the page of its actual properties, on the availability of necessary documents for the products, etc.),
· Lack of documents confirming the quality of the products,
· Other circumstances prevent the transfer of the products in an agreed manner.
The Customer has the right to agree new terms of delivery of products by the way of placing a new Order, if at the moment of Order execution, the products are on sale. If the Seller has no products, the Customer can agree with him a new delivery time, but if the Seller has no products in the new period, the Order will be cancelled. If the price of the products has increased at the moment of the Order registration, the difference in price on the day of the new Order registration is not compensated.
1.4.3. If the Customer has made an Order for the products, and the Seller does not have the necessary quantity in the warehouse, the Seller adjusts the quantity of the shipped products. The customer can see the adjusted quantity of products on the page of the current order in the Personal account - "Order history".
In case of partial or complete refusal of the Order products for which the adjustment was made, as well as of all products of the Seller making the adjustment of the products, the money paid for the delivery of the products of the Seller making the adjustment of the products is automatically returned to the card of the customer from which the payment was made.
1.4.4. WEE has the right to cancel Customer's Orders containing products which the Customer has previously refused 5 or more times, indicating reasons not related to the presence of defects in these products.
1.4.5. The Customer has the right to change the purchase decision and to refuse the entire Order, until at least a single product has been transferred for delivery, as well as to completely refuse all products in the Order at the moment of receipt. The Customer shall not have the right to refuse the products having individually defined properties which can be used only by the Customer.
1.4.6. Conditions of refund when canceling the Order before its receipt or at the moment of transfer to the Client:
The funds paid for the products and for the WEE services are automatically returned to the Client's card in full.